Many standard service offers are described as such for a reason. They offer so little that the extras list needs raiding in order to put together the product that’s wanted.

Stamford Telephone Company supply a standard telephone offering that works for your business. It packs in so many great features there’s no need to look any further in order to fulfil a business’ telecommunication requirements.

The Standard Service Solution – End to End Communications

Business Grade Internet Connectivity

Starting with internet connectivity, whether a broadband solution suffices, or even if greater bandwidth requirements dictate the provision of a leased line, quality of service is included. The configuration of the internet gateway router reserves enough bandwidth for all telephone calls in to and out of the building.

Ethernet Switching

Connecting the internet to the IP phones requires a switch; preferably with power over Ethernet (PoE) support. If the switch supplies the power then individual phone power supplies are not required, saving money. Stamford Telephone Company can supply this but if one is available already we can discuss how best to use it to protect the telephone service.

IP Telephones

A great range of desk and DECT (Digital European Cordless Telecommunications) phones are available. These can be supplied free of charge when the internet connectivity is included in a minimum 3 year deal. All desk phones offer high definition quality voice.

Telephone Services

Advertising a business number already? This can be ported in to the new cloud hosted telephone service. If not, a new business number is provided, including a second number for the voicemail portal with a group voicemail box for the main business number.

For a simple monthly subscription, every member of staff has a DDI (Direct Dial Inwards) number, from the range assigned, with a personal voicemail box configured. Very generous minutes packages are included in the subscription and because every user’s minutes allowance is aggregated for shared use across the whole company no customer has ever used more in a single month. Sensible minutes allowances translate in to predictable monthly spend.

Service Delivery

Stamford Telephone Company project manage all aspects of the process. Once installed a one month settling in period is provided so that customers can ask for final tweaks to be made to the service ensuring the system is working just the way the customer needs it to.

For added peace of mind we give every customer free remote support.

Striving for 100% satisfaction at all times we deliver a standard service packed with features; get in touch today by filling out our contact form or calling us on 01780 430490