Voice over IP, Hosted Voice and IP Telephony are just some of the terms used to refer to a voice solution that is supported by a data connection. VoIP works by taking analogue voice signals, converting them into digital signals, and sending them as data over a means of internet access. This means that, combined with a reliable broadband connection and a compatible handset or softphone, you can enable VoIP at just the push of a few buttons. IP telephony solutions require little to no hardware as they’re able to work via softphone applications. That means no expensive desk phones or lengthy contracts for handsets. With both desktop and mobile apps available for all good hosted voice products, users can take control of their voice calls anywhere, any time.